Privacy Policy
1. Introduction
Hot Car Rental Deals is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website (https://hotcarrentaldeals.com) and related services. By accessing or using our platform, you consent to the data practices described in this policy.
2. Information We Collect
2.1 Personal Information
We collect information that identifies you personally when you:
- Make a booking (name, email, phone number, driver's license details)
- Create an account (username, password, preferences)
- Contact customer support (communication records)
- Participate in promotions (survey responses, contest entries)
2.2 Payment Information
All payment transactions are processed directly by rental partners. We do not store credit card details, but may retain transaction references for booking verification.
2.3 Technical Data
We automatically collect:
- Device information (IP address, browser type, operating system)
- Usage statistics (pages visited, clickstream data)
- Location data (general geographic area based on IP)
3. How We Use Your Information
We process your data to:
- Facilitate car rental bookings with our partners
- Provide personalized search results and recommendations
- Improve our services through analytics
- Prevent fraud and ensure system security
- Comply with legal obligations
- Communicate important service updates
4. Legal Basis for Processing (GDPR Compliance)
For EU users, we process your data based on:
- Contractual necessity (to fulfill bookings)
- Legitimate interests (service improvement, fraud prevention)
- Consent (for marketing communications)
- Legal compliance (tax records, fraud investigations)
5. Data Sharing and International Transfers
5.1 Third-Party Sharing
We share information with:
- Rental car providers (to complete reservations)
- Payment processors (for transaction verification)
- Analytics providers (Google Analytics, etc.)
- Marketing partners (with appropriate consents)
5.2 Cross-Border Transfers
Data may be transferred globally, with appropriate safeguards for international data transfers under GDPR.
6. Data Retention
We retain personal information:
- For active accounts: Until deletion request
- For completed bookings: 3-5 years for legal/financial compliance
- For marketing data: Until consent withdrawal
7. Your Rights and Choices
You have the right to:
- Access your personal data
- Request correction of inaccurate information
- Delete your data (with certain exceptions)
- Restrict or object to processing
- Receive your data in portable format
- Withdraw consent for marketing
- Lodge complaints with supervisory authorities
To exercise these rights, contact us at [support email].
8. Cookies and Tracking Technologies
We use:
- Essential cookies (for site functionality)
- Performance cookies (for analytics)
- Marketing cookies (with consent)
Manage preferences via our Cookie Settings or browser controls.
9. Security Measures
We implement:
- SSL encryption for data transfers
- Regular security audits
- Access controls and authentication protocols
- Employee privacy training
10. Children's Privacy
Our services are not directed to individuals under 16. We do not knowingly collect children's data.
11. Policy Updates
We may modify this policy with notice via:
- Website banners for significant changes
- Email notifications for account holders
- Updated "Last Revised" date
12. Contact Information
For privacy inquiries: